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Author Topic: Unable to connect to kraken. License swap needed?  (Read 37 times)

Offline gordaansiosa

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Unable to connect to kraken. License swap needed?
« on: June 19, 2020, 08:11:26 PM »
Hello,
I need to swap my license, Gunthy is unable to connect to kraken, so I cannot swap it using the web interface.

I checked gunthy's log, kraken sends a captcha, which does not allow gunthy to go through, it is not able to connect to kraken and restarts. I don't know what to do.
Bellow an extract of the log:

oading exchange - kraken
Loading data....
{ ExchangeNotAvailable: kraken GET https://support.kraken.com/hc/en-us/articles/205893708-What-is-the-minimum-order-size- 403 Forbidden <!DOCTYPE html>
<html lang="en">

[...]
</form>

        <hr>
      </div>
      <p>
        Completing a CAPTCHA proves you are a human and gives you temporary access to this page.
        <br>
        Make sure your home and work devices are regularly scanned for malware to reduce the need to complete the CAPTCHA.



[...]

</html> (possible reasons: invalid API keys, bad or old nonce, exchange is down or offline, on maintenance, DDoS protection, rate-limiting)
    at kraken.defaultErrorHandler (/snapshot/pi/Desktop/gb/node_modules/ccxt.pro/node_modules/ccxt/js/base/Exchange.js:582:19)
    at module.exports.handleRestResponse.response.text.then (/snapshot/pi/Desktop/gb/node_modules/ccxt.pro/node_modules/ccxt/js/base/Exchange.js:619:18)
    at <anonymous>
    at process._tickCallback (internal/process/next_tick.js:188:7)
  constructor: [Function: ExchangeNotAvailable],
  name: 'ExchangeNotAvailable' }
Error: Fetching my trades again.{"name":"ExchangeNotAvailable"}
    at errorHandler (/snapshot/pi/Desktop/gb/ctx/js/kraken.js:0:0)
    at <anonymous>
    at process._tickCallback (internal/process/next_tick.js:188:7)
Error: {}
    at errorHandler (/snapshot/pi/Desktop/gb/ctx-wrapper.js:0:0)
    at <anonymous>
    at process._tickCallback (internal/process/next_tick.js:188:7)
Unable to connect to kraken
Please if this error persists, stop Gunbot, wait a few minutes and then start it again...




Offline Aitor

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Re: Unable to connect to kraken. License swap needed?
« Reply #1 on: June 19, 2020, 08:27:03 PM »
What Gunbot version are you running? Maybe 18.8.8 ?