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Author Topic: Error on getting market data  (Read 295 times)

Offline teddyscoops

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Error on getting market data
« on: June 02, 2020, 03:14:14 PM »
Hey all,
I am getting an error when trying to start my bot. Looks like authentication to the exchange (bittrex) is working but then I am getting a "tick_interval_not_provided" error. Screenshot attached.

Offline teddyscoops

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Re: Error on getting market data
« Reply #1 on: June 02, 2020, 03:51:45 PM »
It was because bittrex doesnt support 15 for period value. resolved.

Offline Aitor

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Re: Error on getting market data
« Reply #2 on: June 05, 2020, 01:48:03 AM »
I'm glad to hear you fixed it. Note that you can check updated supported periods here:

https://gunbot.shop/supported-periods-for-gunbot-v16-and-higher/

Offline btcbiz

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Re: Error on getting market data
« Reply #3 on: June 21, 2020, 01:56:34 AM »
Where do you change the value?

Offline Aitor

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Re: Error on getting market data
« Reply #4 on: June 22, 2020, 03:06:06 AM »
Where do you change the value?

You can find "Period" parameter in the tab "Indicators" in the strategy you are using.