Unable to check masterkey

[Puddleduck]

Hi guys,

I purchased gunbot a few days ago and made a new installation yesterday. I followed the instructions to the letter. Gunbot worked fine for an hour or two until suddenly I got "unable to check masterkey" error.

I believe there is a flaw in the API key management because when I delete the API key and try to reset it I receive an error message: cannot read property status of undefined.

It is all very confusing.

I tried version 7.0.2 and here too I get a fetchmytrade error in combination with error 400.

Does anybody have a clue what is going on?

Cheers

(A very frustrated) Puddleduck

[tblim]

Unfortunately this is an existing problem which is indeed frustrating.

See here
https://gunthy.org/forum/index.php/topic,2814.0.html

and here:
https://github.com/GuntharDeNiro/BTCT/issues/470

The developers haven't yet acknowledged the problem, so we will have to wait.

[Puddleduck]

Thanks for the info!

This is truly frustrating because I expect the market to go back up soon. An ideal time for trading...

Best regards,

PD

[sloaleks]

see if it helps to set your API as your master and secondary (use the same API).

[chad.mercer]

I'm having the same problem with Binance.  I thought it wasn't working just because Binance was down, but Binance is up and I'm getting that 'issue with product details' and 'master key' errors.

My Poloniex bot is working fine (completely different account).

Very frustrated.

[ggromak]

Same problem with Binace

[SirBonus]

Yeah... Bot is broken on Binance after they released some "tweaks" with 26hours shutdown...

[Blianga]

I am also getting this from Binance after the update and unable to trade/connect.   www.binance.com is still down for me as well, although the app works. Anyone know if this is an issue on Binance's side, or did they change something that broke gunbot? Waiting for binance.com to come back up to log into check my API key, etc to see if it is still configured correctly.

[tblim]

Is there any update on this bug?

This still happens every time I run gunbot.

[mrmyrtle]

Same problem:
I've just updated from 7.0.2  to 8.0.3 and I've re-added my API keys for Bittrex, Poloniex and Binance.
Binance is causes an error saying it can't read the "masterkey", it did work fine on 7.0.2.
I've double checked and it is the same values... any ideas on the fix... would resubmitting the License key to Gunther be an option?

[sloaleks]

see if it helps to set your API as your master and secondary (use the same API).

[tblim]

see if it helps to set your API as your master and secondary (use the same API).

The API key is set as master. The issues still occurs. I am not sure what you mean with "secondary".

[sloaleks]

Ins eries 8xx you have to set two keys. One is the master, then there is the secondary (although in the bot settings referred to just as "key").

[jimbogbt]

I had this error this morning.
Couldnt be arsed trying to fix it so ended up creating a new instance of gunbot.
(I think this could have been done by just deleting the db.sqlite file but just started afresh.)
Thankfully I have only 2 setups which are pretty easy to recreate but it's always handy to save a log of your strategy settings and setups incase you ever need to start from scratch.