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1
Technical Support & Development / Re: Gate.io
« Last post by Hampden on March 08, 2021, 03:48:00 PM »
Any update on this issue?  I'm having the same problem with V21.1.0.
2
Technical Support & Development / Re: Kucoin error
« Last post by Aitor on March 08, 2021, 04:29:38 AM »
Good afternoon,

I am an active user of Gunbot for a long time using only tradingview instructions...i have instaled version V 21.01.

Binance and Kraken works perfectly, but recently I am not capable to make trades with Kucoin, it comes the error "cannot read property "data" of undefined". when an instruction is sent by tradingview in kucoin no orders are filled.

is there any new version to solve this issue? i tried several pairs and same error is coming.

thank you.

Hi, are you running the bot with a Kukoin v2 api key? If your api is old, you would need to create a new one.
3
Technical Support & Development / Kucoin error
« Last post by parasemprejovem on March 07, 2021, 10:11:10 AM »
Good afternoon,

I am an active user of Gunbot for a long time using only tradingview instructions...i have instaled version V 21.01.

Binance and Kraken works perfectly, but recently I am not capable to make trades with Kucoin, it comes the error "cannot read property "data" of undefined". when an instruction is sent by tradingview in kucoin no orders are filled.

is there any new version to solve this issue? i tried several pairs and same error is coming.

thank you.
4
Technical Support & Development / Re: help needed Register old buy
« Last post by freeroll on March 05, 2021, 07:45:41 AM »
Hi, please send me a PM.

PM sent.
5
Technical Support & Development / Re: help needed Register old buy
« Last post by Aitor on March 04, 2021, 10:57:50 AM »
Hi, bought Gunbot XT Edition core (Gunthy GUI, all Exchanges, TradingView Release) back in 12/2017 for 0.10BTC but never come around to install it.
I do have the purchase tx id and only one of the bunch of API keys i send in still does exist and work.

How do i proceed from here with current Gunbot versions, which one would i download and would i run into verification problems?

Hi, please send me a PM.
6
Technical Support & Development / Re: help needed Register old buy
« Last post by sbogovac on March 04, 2021, 10:39:28 AM »
Hi, bought Gunbot XT Edition core (Gunthy GUI, all Exchanges, TradingView Release) back in 12/2017 for 0.10BTC but never come around to install it.
I do have the purchase tx id and only one of the bunch of API keys i send in still does exist and work.

How do i proceed from here with current Gunbot versions, which one would i download and would i run into verification problems?

You contact Aitor (admin on this forum) ar wait for him to react publicly here... but DO NOT react to PM's you get, especially from people asking for additional payments to "help" you. Chances are (big) they are scammers...
7
Technical Support & Development / help needed Register old buy
« Last post by freeroll on March 03, 2021, 09:47:17 PM »
Hi, bought Gunbot XT Edition core (Gunthy GUI, all Exchanges, TradingView Release) back in 12/2017 for 0.10BTC but never come around to install it.
I do have the purchase tx id and only one of the bunch of API keys i send in still does exist and work.

How do i proceed from here with current Gunbot versions, which one would i download and would i run into verification problems?
8
Ok, i fixed this issue. For other interested traders which are using the Tradingview alert function:
I pasted the "BUY_exchange..." in the short description of the Alert in Tradingview. This works now great. Thanks for this great hint. In parallel i raised also a help request ticket to gunthy - support: My experiance is now - They dont get the error and its takes far to long to have a support reply. Sorry, but for me is that waste of money not to trade and therefor its deserve better support for paying customer. Always much room for improvement. Maybe the next time works better
9
what i have to do now? I dont get this. :-(
10
Cihande, check the Alert Name field in TradingView.
They made changes to the format and now the mail subject is the value of that field, instead of Message.
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