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1
I setup mex_gunthy as a seperate instance but I'm getting a connection refused. All my API slots are full but I have read that mex_gunthy shouldn't consume an additional API slot. Is the gunbot server license down?
2
Technical Support & Development / KuCoin cant connect !
« Last post by Pica on Today at 12:18:12 AM »
I canīt connect KuCoin API:

AuthenticationError: kucoin Invalid KC-API-PASSPHRASE
|gunthy-linux  |     at kucoin.throwExactlyMatchedException (/snapshot/enricoranucci/Desktop/STABLE/node_modules/ccxtKucoin/js/base/Exchange.js:538:19)
|gunthy-linux  |     at kucoin.handleErrors (/snapshot/enricoranucci/Desktop/STABLE/node_modules/ccxtKucoin/js/kucoin.js:2220:14)
|gunthy-linux  |     at /snapshot/enricoranucci/Desktop/STABLE/node_modules/ccxtKucoin/js/base/Exchange.js:600:18
|gunthy-linux  |     at processTicksAndRejections (internal/process/task_queues.js:97:5)
|gunthy-linux  |     at async timeout (/snapshot/enricoranucci/Desktop/STABLE/node_modules/ccxtKucoin/js/base/functions/time.js:195:24)
|gunthy-linux  |     at async kucoin.fetchMyTrades (/snapshot/enricoranucci/Desktop/STABLE/node_modules/ccxtKucoin/js/kucoin.js:1243:26) {
|gunthy-linux  |   constructor: [Function: AuthenticationError]

Any solution ?
Thanks in advance.

3
Beginners & Help / Gunthy Exchange registration
« Last post by Africa256 on October 25, 2021, 05:23:35 AM »
Hello,
I would like to register on Gunthy exchange, in order to test my Gunbot there.
However, it is requiring a referral code. https://mex.gunthy.org/register
Please kindly assist with that.
Thanks!
Leo
4
Technical Support & Development / Cannot change configuration on Gunbot
« Last post by bney on October 24, 2021, 08:16:49 PM »
Every time I try to save changes on gunbot, it goes into a restart loop with no error messages. The only solution is to blow away my configuration file and start over.

Working on figuring it out but if anyone has an insight I would appreciate any assistance.
5
General Discussion / Re: Uncontactable - refund me please
« Last post by Lea N. on October 18, 2021, 12:45:15 PM »
Hello,

Our support team staff has just contacted you through our Zendesk.

The direct link to your ticket is here: https://gunthy.zendesk.com/tickets/4001
You may have to sign up to Zendesk to access it through this link, else it also works fine if you just reply to the copy of the ticket you've received by email, or contact us back by sending an email to support@gunthy.zendesk.com

Edit: case solved.
6
Technical Support & Development / A question about gunbot license
« Last post by wilber on October 17, 2021, 06:03:58 AM »
Hello everyone,
I bought Gunbot long time ago via POLONIEX and the licence was binded with Bittrex api key.
I didn't use Gunbot for a long time. Now I started to use again with the latest version but I received the message
"Failure to meet minimum Gunthy token balance requirement to operate the bot. Please purchase more tokens to run the bot..."
Did Gunbot switch to use tokens for activating the gunbot? Can I still use the old license Or I have to buy gutbot tokens now to continue to use Gunbot?
7
General Discussion / Re: Uncontactable - refund me please
« Last post by codo3500 on October 16, 2021, 02:12:43 PM »
I bought directly from Gunthy.org, screenshot of them emailing me after:
https://i.imgur.com/iNU9mpc.png
8
Beginners & Help / Take Profit Function
« Last post by Alphadan on October 16, 2021, 09:02:07 AM »
I read the wiki but I don't get how does exactly the Take Profit Function works, I thought the TP range was a % over my breakeven and it would only sell in the case the price crossed my TP Down but only after crossing it up.

like in the attached picture, but today I proved it didn't work that way.
9
General Discussion / Re: Uncontactable - refund me please
« Last post by sbogovac on October 16, 2021, 08:19:10 AM »
1. I paid for gunbot - receipt 1631907733026-1KoCzpGqr4SVTGGh1ev3Um4KVg67K3bjSZ - this was one month ago
2. Paid to: 1KoCzpGqr4SVTGGh1ev3Um4KVg67K3bjSZ
3. I've emailed a number of times, not a single response
4. I'd like a refund please, I no longer want access after all of this. Please pay to BTC: bc1qpe568a7ppkusmkcn3ycutshe3msr7k6d5gnsaw

Thank you

Who was your reseller?

List of official resellers:   https://gunthy.org/resellers/
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General Discussion / Uncontactable - refund me please
« Last post by codo3500 on October 15, 2021, 02:50:19 PM »
1. I paid for gunbot - receipt 1631907733026-1KoCzpGqr4SVTGGh1ev3Um4KVg67K3bjSZ - this was one month ago
2. Paid to: 1KoCzpGqr4SVTGGh1ev3Um4KVg67K3bjSZ
3. I've emailed a number of times, not a single response
4. I'd like a refund please, I no longer want access after all of this. Please pay to BTC: bc1qpe568a7ppkusmkcn3ycutshe3msr7k6d5gnsaw

Thank you
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