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Author Topic: Gunthy Exchange withdrawal  (Read 601 times)

Offline GreatWarlord

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Gunthy Exchange withdrawal
« on: December 02, 2020, 07:33:25 PM »
I made an account on the Gunthy Exchange and sent my Gunthies to my wallet there. I've wanted to try and sell them (my license), but that doesn't seem to work.
So I tried to withdrawal them again. To do that I need to confirm my account, but it won't go any further on the ID verification.

Help! :(

Offline e1ite

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Re: Gunthy Exchange withdrawal
« Reply #1 on: December 03, 2020, 02:01:06 AM »
I have the same issue! I've been trying to get someone to help for a few days now.

Offline e1ite

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Re: Gunthy Exchange withdrawal
« Reply #2 on: December 05, 2020, 03:25:10 PM »
I'm explicitly talking about the Gunthy Exchange. I deposited BTC into it directly, then I wanted to send my bitcoin money somewhere else because the gunthy exchange can only trade BTC and GUNTHY. In order to move BTC to another wallet you have to get verified. I can't get verified because of the error.

Offline GreatWarlord

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Re: Gunthy Exchange withdrawal
« Reply #3 on: December 05, 2020, 05:43:31 PM »
I found a way. It's a bug.

What doesn't work:
If you go to wallets/gunthy/withdrawal, you can click on Withdraw address/add address.
It will show a popup that you have to ID verify. If you click the link there and fill in the form it won't sent the data because the Next button is not active.

What works:
But if you go to profile you can go to Identity verification and click the link to the form. That sent button works.  8)

Offline e1ite

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Re: Gunthy Exchange withdrawal
« Reply #4 on: December 05, 2020, 06:18:47 PM »
Thanks @GreatWarlord, I tried that way the other day when i was poking around but on mine Identity Verification says pending. So it must have taken the broken send from before but maybe not sent the information.

Offline GreatWarlord

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Re: Gunthy Exchange withdrawal
« Reply #5 on: December 05, 2020, 08:36:06 PM »
It also says pending here. So hopefully someone can confirm them.

Offline Aitor

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Re: Gunthy Exchange withdrawal
« Reply #6 on: December 06, 2020, 10:02:05 PM »
It also says pending here. So hopefully someone can confirm them.

Hi, be patient and let them to verify it. If it's not solved after some days, you can contact gunthar@gunthy.org

Offline Leblock

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Re: Gunthy Exchange withdrawal
« Reply #7 on: December 14, 2020, 06:34:16 AM »
It's been almost 2 weeks and no one verified the account  :<

Offline Aitor

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Re: Gunthy Exchange withdrawal
« Reply #8 on: December 15, 2020, 03:56:54 PM »
It's been almost 2 weeks and no one verified the account  :<

Ok, I have sent you a PM.

Offline GreatWarlord

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Re: Gunthy Exchange withdrawal
« Reply #9 on: December 15, 2020, 05:44:08 PM »
Same here. And there seems to be an 500 Internal Server Error while signing in on the 2FA page.

Offline Aitor

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Re: Gunthy Exchange withdrawal
« Reply #10 on: December 16, 2020, 05:25:32 PM »
Same here. And there seems to be an 500 Internal Server Error while signing in on the 2FA page.

Ok send me a PM please.

Offline GreatWarlord

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Re: Gunthy Exchange withdrawal
« Reply #11 on: December 20, 2020, 02:40:21 PM »
Just did.  8)