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Author Topic: License Server down?  (Read 14978 times)

Offline Mike

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License Server down?
« on: April 15, 2024, 10:25:04 AM »
Since yesterday, I get the message "License Server is down, falling back to local authentication". However, even the fall-back is not working and claims I don't have enough Gunthy Tokens.

I have updates to Version 28.6.6. but still get the same error.

Anybody else having this Problem?

Offline radzer

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Re: License Server down?
« Reply #1 on: April 15, 2024, 02:53:39 PM »
I have the same issue.

Offline Mike

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Re: License Server down?
« Reply #2 on: April 16, 2024, 06:21:56 PM »
After contacting support, they somehow enabled the server for me again now resulting in a permanent restart of the WEB UI after each trade. They requested several files which I generated and sent them. They were just to confirm that this is a problem but didn't came up with a solution. It's probably worth to mention that I am using gunbot on a Mac (relative new M1 Mac Mini) and version 28.6.7. As they had no solution, I completely reinstalled version 28.6.7. again just to get a license error. I then replaced the config.js with the one of the 'broken' instance and everything seem to be working again.

However, after a few hours (and lost of quite some money) the bot stopped working and after restarting the original problem is back. The UI starts again over and over.

Quite disappointing.

Especially because I paid twice for gunbot. I bough a 'lifetime' license a few years ago from gunbot.shop (the 'official gunbot reseller') for quite some BTCs by that time. There is a post in this forum that people who bough their license in this shop some time ago should contact them. Which I did several times in several ways (also using the reseller website) but never got any answer back. So keep in mind, lifetime is indeed not lifetime.

Again, very disappointing.


Offline EssaMattou

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Re: License Server down?
« Reply #3 on: October 29, 2024, 03:36:06 AM »
After contacting support, they somehow enabled the server for me again now resulting in a permanent restart of the WEB UI after each trade. They requested several files which I generated and sent them. They were just to confirm that this is a problem but didn't came up with a solution. It's probably worth to mention that I am using gunbot on a Mac (relative new M1 Mac Mini) and version 28.6.7. As they had no solution, I completely reinstalled version 28.6.7. again just to get a license error. I then replaced the config.js with the one of the 'broken' instance and everything seem to be working again.

However, after a few hours (and lost of quite some money) the bot stopped working and after restarting the original problem is back. The UI starts again over and over.

Quite disappointing.

Especially because I paid twice for gunbot. I bough a 'lifetime' license a few years ago from gunbot.shop (the 'official gunbot reseller') for quite some BTCs by that time. There is a post in this forum that people who bough their license in this shop some time ago should contact them. Which I did several times in several ways (also using the reseller website) but never got any answer back. So keep in mind, lifetime is indeed not lifetime.

Again, very disappointing.
Quite frustrating. But we can't do anything but respond here.

Offline seekhappydoll

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Re: License Server down?
« Reply #4 on: November 01, 2024, 09:37:40 AM »
After contacting support, they somehow enabled the server for me again now resulting in a permanent restart of the WEB UI after each trade. They requested several files which I generated and sent them. They were just to confirm that this is a problem but didn't came up with a solution. It's probably worth to mention that I am using gunbot on a Mac (relative new M1 Mac Mini) and version 28.6.7. As they had no solution, I completely reinstalled version 28.6.7. again just to get a license error. I then replaced the config.js with the one of the 'broken' instance and everything seem to be working again.

However, after a few hours (and lost of quite some money) the bot stopped working and after restarting the original problem is back. The UI starts again over and over.

Quite disappointing.

Especially because I paid twice for gunbot. I bough a 'lifetime' license a few years ago from gunbot.shop (the 'official gunbot reseller') for quite some BTCs by that time. There is a post in this forum that people who bough their license in this shop some time ago should contact them. Which I did several times in several ways (also using the reseller website) but never got any answer back. So keep in mind, lifetime is indeed not lifetime.

Again, very disappointing.
Quite frustrating. But we can't do anything but respond here.

This forum seems to be dead in the water now? There aren't any active members here anymore, disappointing!

Offline brunoflopes

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Re: License Server down?
« Reply #5 on: December 12, 2024, 06:46:34 PM »
I’ve been dealing with that same issue after updating to 28.6.6. It looks like the servers might be having some issues. I found that waiting it out for a bit sometimes helps, but if the fallback isn't working, double-check your Gunthy Tokens to make sure they’re still valid. I’ve also tried restarting the app and even reinstalling it, which seemed to help with the syncing. It might just be a temporary glitch, so hopefully, they’ll sort it out soon.