Messages

1

Technical Support & Development / Illegal characters - can't start gunbot

« on: March 12, 2019, 11:08:42 PM »

I'm getting this error:

 body: '{"code":-1100,"msg":"Illegal characters found in parameter \'symbol\'; legal range is \'^[A-Z0-9_]{1,20}$\'."}' } {}
Error: {}
    at errorHandler (C:\snapshot\Gunbotv12.8.3starter.3\ctx-wrapper.js:0:0)
    at <anonymous>
    at process._tickCallback (internal/process/next_tick.js:188:7)
Unable to connect to binance
Please if this error persists, stop Gunbot, wait a few minutes and then start it again...

Already tried to stop gunbot and wait, but the error keep going...


Any ideas ?

2

Technical Support & Development / Stuck at payment - HELP!

« on: March 08, 2019, 02:23:58 PM »

Hello,

My exchange took too long to make the transfer and when I see it, the time expired, but now the payiment went through.

I can't talk to support using Telegram because it only let you send messages to mutual friends now.

I have the order number and everything.

How should I proceed now ?

Thank you