Messages

1

Technical Support & Development / Windows xt upgrade, config files?

« on: November 06, 2017, 09:43:04 PM »

Hello,

i switched to the new XT edition but I am not quite sure if i am doing right. i created my set up and pressed run but I cannot see any logs in gunbot, the logs are still on: loading config (attachment). I also cannot see any config files in the XT file on my desktop. is this normal?

thanks in advance!

2

Technical Support & Development / 2FA enabling Bittrex

« on: November 01, 2017, 07:10:14 AM »

Hi,

I would like to back up my google authenticator but in order to do that I have to disable my 2fa on bittrex. However, if I want do to this, I get the following message:

"Disabling two-factor authentication will reset your secret key and delete all of your API keys"

So if I do this, will my API key (and secret) for gunbot be gone?

3

Technical Support & Development / Re: invalid license 3.3.2

« on: October 31, 2017, 08:44:42 AM »

Double check in the text file that you don't have a space character (" ") at the front or end of your API key or secret.

Very common error to have a space (" ") character accidentally.

thanks for your response. I will check that. Besides, I still did not receive an email from them that my license has been activated so that could be the issue as well.

4

Technical Support & Development / invalid license 3.3.2

« on: October 31, 2017, 07:32:45 AM »

I bought my gunbot yesterday but I still receive message: invalid license please contact gunthar. I made sure that my api key and secret are correct. I use the bot on bittrex.

Can someone help?