Messages

1

Technical Support & Development / Re: Help updating license API key?

« on: October 05, 2017, 10:12:58 PM »

Contact the seller until he replies.

Don't count on Gunthar 

I ended up emailing the seller again today and he finally fixed it so I'm all good.  I probably wouldn't have tried email again if not for this reply so thanks for the encouragement.

2

Technical Support & Development / Help updating license API key?

« on: October 05, 2017, 11:55:50 AM »

I purchased the bot 9/29/2017 and the license was activated early morning 9/30/2017.

Upon trying to use it, I realized I made a huge mistake and provided a Bitrex public API key for which I forgot to write down the private key.

I immediately emailed the reseller, within an hour after he provided the bot, asking about changing it over to a different public key for which I do have the private key.  I haven't heard back since.  I also tried PMing Gunthar on 10/3/2017 but hes probably very busy as I didn't heard back yet.

Is there anyone else out there that can help me?

Thanks!