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General Discussion / No support for 2 weeks now, not sure what to do
« on: September 25, 2017, 04:04:57 PM »
I'm not sure if this is the correct place to post this. If it's not I apologize in advance.
Two weeks ago on Sept 11. I purchased a 2nd hand license that was listed for sale on the marketplace on these boards.
https://gunthy.org/index.php/topic,1285.msg6380.html
Escrow was facilitated by cryptosticks who verified everything was legit with Gunthar and the transaction went as smooth as I could expect.
I immediately sent a message to Gunthar via these forums to get my API key added to the license and requested a download link for v5.
I have not had a single message replied to by Gunthar or anyone related to Gunbot since that time. I've periodically asked for updates and it's been complete radio silence. At this point I feel like I did everything right but the dev is not following through on his part of the deal which is to activate my API key.
I'm not sure how to proceed, is there anyone that can help me? Is this not the appropriate place to seek support?
One of my options is that I can go get a pirated version of Gunbot but I wanted to support the developer of this awesome software and I expected support would come with a legit license. At this point I am reconsidering that and I might have more luck with the pirated versions instead, the people offering that software are very responsive and the price is 1/10th of what I paid.... so frustrating.
Two weeks ago on Sept 11. I purchased a 2nd hand license that was listed for sale on the marketplace on these boards.
https://gunthy.org/index.php/topic,1285.msg6380.html
Escrow was facilitated by cryptosticks who verified everything was legit with Gunthar and the transaction went as smooth as I could expect.
I immediately sent a message to Gunthar via these forums to get my API key added to the license and requested a download link for v5.
I have not had a single message replied to by Gunthar or anyone related to Gunbot since that time. I've periodically asked for updates and it's been complete radio silence. At this point I feel like I did everything right but the dev is not following through on his part of the deal which is to activate my API key.
I'm not sure how to proceed, is there anyone that can help me? Is this not the appropriate place to seek support?
One of my options is that I can go get a pirated version of Gunbot but I wanted to support the developer of this awesome software and I expected support would come with a legit license. At this point I am reconsidering that and I might have more luck with the pirated versions instead, the people offering that software are very responsive and the price is 1/10th of what I paid.... so frustrating.