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Messages - Aitor

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Aitor thanks for your suggestions, I ended up stopping using the strategy on kraken and I am using only the stepgrid autocontroller on binance.

Anyway yes, I also think that there must be some default value that makes impossible or very difficult for the bot to buy on Kraken.

timalan34 maybe you can compare the code for binanceus and kraken and see what is different

Some autoconfig variables are extracted for Binance and not for Kraken. Most likely that's the reason. I have coded some autoconfigs that can't use some features on Kraken because of this.

Beginners & Help / Re: Open a Sale and Close with a Buy
« on: November 17, 2021, 07:12:26 AM »
You can do it with Ping Pong strategy (2 instances, 1 for buy and other for sell) and some Autoconfig.

Beginners & Help / Re: Where to See Results of StepGrid style Strategies?
« on: November 17, 2021, 07:09:10 AM »
You are looking for something like this:

I'm having the same issue with Kraken.  My trades on Binanceus are fine.  A few pairs are trading on Kraken with my max amount to trade, but I've noticed the auto pairs sometimes defaults the max amount to trade to something like 0.00011 and if my base is in USD it will never trade that low.  I don't understand why it's doing that and I feel like it might be similar to your issue so I'm subscribing to the thread.  thanks.

It sounds like an error in your AC code that makes that to happen from time to time.

General Discussion / Re: KuCoin Futures/Margin Support?
« on: November 17, 2021, 07:04:06 AM »
Not yet.

Technical Support & Development / Re: A question about gunbot license
« on: October 27, 2021, 11:15:26 PM »
Hello everyone,
I bought Gunbot long time ago via POLONIEX and the licence was binded with Bittrex api key.
I didn't use Gunbot for a long time. Now I started to use again with the latest version but I received the message
"Failure to meet minimum Gunthy token balance requirement to operate the bot. Please purchase more tokens to run the bot..."
Did Gunbot switch to use tokens for activating the gunbot? Can I still use the old license Or I have to buy gutbot tokens now to continue to use Gunbot?

You don't need to buy tokens. We will send you them once you reactivate your license. If you need to reactivate your old license, please contact me via PM and I will help you.

Technical Support & Development / Re: Kraken - USDT Pairs
« on: October 27, 2021, 11:14:22 PM »
We are constantly adding more pairs to Kraken. You will see on all the pairs are being added :)

Technical Support & Development / Re: KuCoin cant connect !
« on: October 27, 2021, 11:11:39 PM »
I canīt connect KuCoin API:

AuthenticationError: kucoin Invalid KC-API-PASSPHRASE
|gunthy-linux  |     at kucoin.throwExactlyMatchedException (/snapshot/enricoranucci/Desktop/STABLE/node_modules/ccxtKucoin/js/base/Exchange.js:538:19)
|gunthy-linux  |     at kucoin.handleErrors (/snapshot/enricoranucci/Desktop/STABLE/node_modules/ccxtKucoin/js/kucoin.js:2220:14)
|gunthy-linux  |     at /snapshot/enricoranucci/Desktop/STABLE/node_modules/ccxtKucoin/js/base/Exchange.js:600:18
|gunthy-linux  |     at processTicksAndRejections (internal/process/task_queues.js:97:5)
|gunthy-linux  |     at async timeout (/snapshot/enricoranucci/Desktop/STABLE/node_modules/ccxtKucoin/js/base/functions/time.js:195:24)
|gunthy-linux  |     at async kucoin.fetchMyTrades (/snapshot/enricoranucci/Desktop/STABLE/node_modules/ccxtKucoin/js/kucoin.js:1243:26) {
|gunthy-linux  |   constructor: [Function: AuthenticationError]

Any solution ?
Thanks in advance.

Check your api, secret and passphrase are properly written.

Beginners & Help / Re: Take Profit Function
« on: October 27, 2021, 11:09:56 PM »
Note that each pair is processed every X seconds, the bot will only sell if the conditions are met at the moment of being processed.

You need to reset your api permissions, or maybe create a new one.

Something in your settings is blocking the buy and sales.
The first thing I would do if I were you is to contact your reseller, so he can take a look at it.
Other thing: Considering it's your first time running the bow, I wouldn't use scsga. Why don't you run sga instead? It will be easier for your first steps.

General Discussion / Re: expired license. This happens?
« on: September 17, 2021, 07:22:37 AM »
Hi, the license is lifetime. It seems that someone is trying to scam you. Please send me a PM with details.

General Discussion / Re: Gunthy Exchange support
« on: September 09, 2021, 09:25:04 PM »
Hi, try this link please:

Yes, many people are having issues with this. You need to complete Intermediate verification in order to being able to use Api keys for trading.

It looks like glitches of telegram api servers getting info for the telegram bot.

Technical Support & Development / Re: Error: "403 - \"error code: 1020\"
« on: September 03, 2021, 05:38:01 PM »
It's a known issue that affects some users. Try with v21.0 please:

Beginners & Help / Re: Reference material quest
« on: August 24, 2021, 06:56:11 PM »
I guess I am looking for solutions to a sudden falling price. It bagged me up with ETH 3 months ago and have not been able to exit.

I experimented with reversal trading, but it sold on the drop and then would not buy until it was above where it sold. Lot to learn or is something screwed up?

My advise: If you are starting to run Gunbot and you don't know how RT works, stay away from it as it's not easy to understand and a lot of people don't understand the trades the bot does for this reason. Try with DCA as it's much more easy to understand.

Technical Support & Development / Re: New Install v23.0.4 issue
« on: August 24, 2021, 06:54:25 PM »
Did you close the old bot before opening the new one? Or try restarting the system and only open the new bot.

General Discussion / Re: Accessing the training
« on: August 24, 2021, 06:45:50 PM »
All the Gunbot providers offer support / training. Some of them have their own support service and others hire third party support (Gunbot school). Talk with your reseller and he will give you the support or will point you to the support service.

Hi, what bot version are you running?

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