Gunthy

GUNBOT: The automatic profit generator => General Discussion => Topic started by: SGTSOB on February 14, 2018, 08:37:36 PM

Title: Refund
Post by: SGTSOB on February 14, 2018, 08:37:36 PM
Hi, I purchased Gunbot last week Wednesday (Feb 7th) and would like a refund. Any help would be greatly appreciated.... thanks!
Title: Re: Refund
Post by: sloaleks on February 15, 2018, 06:22:24 PM
You should talk to your reseller ... where you bought the bot in the first place.
Title: Re: Refund
Post by: SGTSOB on February 15, 2018, 09:14:51 PM
I did and he said I needed to find a buyer and do the following:

1) Contact Buyer/Seller
2) Contact Agreed Escrow
3) Buyer/Seller gives API to Escrow
4) Escrow sorts with Gunthar
5) Buyer sends money to Escrow
6) Escrow finalizes transfer
7) Escrow sends payment to Seller

Please note fees:
1) Seller Asking Price
2) Escrow Fee
3) Transfer Fees to/from Wallets/Exchanges etc (this can have multiple points so clarify all the fees from sides)
Title: Re: Refund
Post by: sloaleks on February 16, 2018, 05:57:10 AM
oh, so actually you're not getting a refund. you're selling a second hand license. put your ad in the marketplace section of the forum.
Title: Re: Refund
Post by: SGTSOB on February 16, 2018, 08:51:11 AM
How is it not a refund?  The GUNBOT Terms of Service states there is a 14 day refund policy and it's been less than 14 days.
Title: Re: Refund
Post by: duckman on February 16, 2018, 05:03:43 PM
> Due to the maturity of the software, the long term community feedbacks and the available 3rd parties plugins, the refund policy is not effective anymore: if needed you can sell your license at Gunthy marketplace https://gunthy.org/index.php?board=4.0 )
Title: Re: Refund
Post by: SGTSOB on February 16, 2018, 06:58:29 PM
Where does it say that? In The GUNBOT Users manual and license agreements it clearly states in bullet 3 that there is a 14 day refund policy.

https://gunthy.org/forum/index.php/topic,2.msg2.html#msg2 (https://gunthy.org/forum/index.php/topic,2.msg2.html#msg2)
Title: Re: Refund
Post by: sloaleks on February 17, 2018, 06:44:41 AM
don't bicker now, you have been instructed to sell your license on the second hand market. put an ad in the marketplace, you'll get rid of it quicker. not for the full purchase price, but there's that.