Username: Password:

Author Topic: Uncontactable - refund me please  (Read 315 times)

Offline codo3500

  • Rookie
  • *
  • Posts: 2
    • View Profile
Uncontactable - refund me please
« on: October 15, 2021, 02:50:19 PM »
1. I paid for gunbot - receipt 1631907733026-1KoCzpGqr4SVTGGh1ev3Um4KVg67K3bjSZ - this was one month ago
2. Paid to: 1KoCzpGqr4SVTGGh1ev3Um4KVg67K3bjSZ
3. I've emailed a number of times, not a single response
4. I'd like a refund please, I no longer want access after all of this. Please pay to BTC: bc1qpe568a7ppkusmkcn3ycutshe3msr7k6d5gnsaw

Thank you

Offline sbogovac

  • Contributor
  • **
  • Posts: 108
    • View Profile
Re: Uncontactable - refund me please
« Reply #1 on: October 16, 2021, 08:19:10 AM »
1. I paid for gunbot - receipt 1631907733026-1KoCzpGqr4SVTGGh1ev3Um4KVg67K3bjSZ - this was one month ago
2. Paid to: 1KoCzpGqr4SVTGGh1ev3Um4KVg67K3bjSZ
3. I've emailed a number of times, not a single response
4. I'd like a refund please, I no longer want access after all of this. Please pay to BTC: bc1qpe568a7ppkusmkcn3ycutshe3msr7k6d5gnsaw

Thank you

Who was your reseller?

List of official resellers:   https://gunthy.org/resellers/

Offline codo3500

  • Rookie
  • *
  • Posts: 2
    • View Profile
Re: Uncontactable - refund me please
« Reply #2 on: October 16, 2021, 02:12:43 PM »
I bought directly from Gunthy.org, screenshot of them emailing me after:
https://i.imgur.com/iNU9mpc.png

Offline Lea N.

  • Administrator
  • *****
  • Posts: 329
  • Official Support Staff Member and Reseller
    • View Profile
    • Official License Store
Re: Uncontactable - refund me please
« Reply #3 on: October 18, 2021, 12:45:15 PM »
Hello,

Our support team staff has just contacted you through our Zendesk.

The direct link to your ticket is here: https://gunthy.zendesk.com/tickets/4001
You may have to sign up to Zendesk to access it through this link, else it also works fine if you just reply to the copy of the ticket you've received by email, or contact us back by sending an email to support@gunthy.zendesk.com

Edit: case solved.
« Last Edit: October 19, 2021, 02:14:19 PM by Lea N. »